BC 账号BC Account
准备 BC username 和主 BC Password。username 不加 @bc.edu。Have your BC username and primary BC Password ready. Do not add @bc.edu.
Boston College ITS · Eagle VPN
学校 VPN 下载与安装指南BC Eagle VPN Setup Guide
按步骤安装 Cisco Secure Client，并完成 Duo 验证Install Cisco Secure Client and connect with Duo, step by step
先从这里开始Start Here
EagleApps 等部分 BC 服务在校外使用时，需要先连接学校的 Eagle VPN。BC 当前使用 Cisco Secure Client（旧称 Cisco AnyConnect），请只从学校官方页面下载。
Some BC services, including EagleApps when used off campus, require Eagle VPN first. BC currently uses Cisco Secure Client (formerly Cisco AnyConnect). Download it only through BC's official page.
🛡️ 打开 BC 官方 VPN 下载页 ↗🛡️ Open BC's Official VPN Page ↗
✅ 检查 VPN 是否已连接 ↗✅ Test Your VPN Connection ↗
📱 设置 BC Duo 验证 ↗📱 Set Up BC Duo ↗
← 返回选课助手← Back to Course Planner
注意：官方 VPN 下载页需要 BC 登录。请使用不带 @bc.edu 的 BC username、主 BC Password，并完成 Duo；不要使用 Gmail Secondary Password。Note: BC sign-in is required. Use your BC username without @bc.edu, your primary BC Password, and Duo—not your Gmail Secondary Password.
开始前准备Before You Begin
Duo Mobile
先完成 BC 2-Step 设置，并保持 Duo Mobile 为最新版。Enroll in BC 2-Step first and keep Duo Mobile updated.
正常网络Working Internet
先确认网页可以打开；酒店或机场 Wi-Fi 要先完成其登录页面。Confirm regular websites load first; complete any hotel or airport Wi-Fi sign-in page.
电脑安装与连接：Windows / macOSComputer Setup: Windows / macOS
- 1
打开 BC 官方下载页
前往 bc.edu/vpn ↗，用 BC username（不加 @bc.edu）和主 BC Password 登录，并完成 Duo。
- 2
下载 Cisco Secure Client
让官方页面识别你的 Windows 或 macOS，选择相应版本。旧教程中的 Cisco AnyConnect 就是现在的 Cisco Secure Client。
- 3
完成安装
Windows 运行下载的安装程序；Mac 打开安装包。按学校页面与系统提示完成安装。macOS 如询问 VPN 配置或系统权限，请在确认来自 Cisco 后允许。
- 4
打开客户端并填写地址
打开 Cisco Secure Client，在 Server Address / 连接地址中输入
eaglevpn.bc.edu，然后点击 Connect。 - 5
登录并完成 Duo
按提示输入 BC 账号并批准你刚刚发起的 Duo 请求。没有主动登录时收到的验证请求要选择 Deny。
- 6
确认 Connected
客户端显示 Connected 后，打开 BC VPN 测试页 ↗。看到连接成功提示后，再重新打开 EagleApps。
- 7
使用结束后断开
完成选课或受保护服务后，在 Cisco Secure Client 中点击 Disconnect。下次校外使用时重新连接即可。
- 1
Open BC's official page
Go to bc.edu/vpn ↗. Sign in with your BC username without @bc.edu and your primary BC Password, then complete Duo.
- 2
Download Cisco Secure Client
Let the official page detect Windows or macOS and choose that version. Cisco AnyConnect in older instructions is now called Cisco Secure Client.
- 3
Complete installation
Run the installer on Windows or open the package on Mac. Follow BC's page and system prompts. On macOS, allow the VPN configuration or system permission when the confirmed Cisco installer requests it.
- 4
Open the client and enter the server
Open Cisco Secure Client, enter
eaglevpn.bc.eduin Server Address, and select Connect. - 5
Sign in and complete Duo
Enter your BC credentials when prompted and approve only the Duo request you just initiated. Deny unexpected requests.
- 6
Confirm Connected
Once the client says Connected, open BC's VPN test page ↗. Reopen EagleApps after the test confirms the connection.
- 7
Disconnect when finished
After registration or another protected service, select Disconnect in Cisco Secure Client. Reconnect the next time you use it off campus.
手机与平板Phone & Tablet
BC 也支持在 iPhone、iPad 和 Android 上使用 Eagle VPN：
- 先在设备浏览器打开 BC 官方 VPN 页面 ↗。
- 按官方页面提供的 App Store / Google Play 入口安装 Cisco Secure Client。
- 新建连接，Description 可写 BC Eagle VPN，Server Address 填
eaglevpn.bc.edu。 - 允许系统添加 VPN 配置，连接后用 BC 账号登录并完成 Duo。
- 按钮名称可能因系统版本略有不同；以 BC 登录后的官方页面为准。
BC also supports Eagle VPN on iPhone, iPad, and Android:
- Open BC's official VPN page ↗ on the device.
- Use its App Store or Google Play link to install Cisco Secure Client.
- Create a connection. Description can be BC Eagle VPN; Server Address is
eaglevpn.bc.edu. - Allow the system VPN configuration, connect, and complete BC sign-in and Duo.
- Button names vary by OS version; follow BC's signed-in page if wording differs.
什么时候需要 VPN？When Do You Need VPN?
校外需要 VPNVPN Required Off Campus
EagleApps Planning & Registration 等受保护服务。请先连 VPN，再打开目标页面。EagleApps Planning & Registration and some protected services. Connect first, then reopen the service.
校外无需 VPNNo VPN Required Off Campus
BC Portal、Canvas、BC Gmail 和 Microsoft 365 可直接登录；安全策略仍可能要求 Duo。BC Portal, Canvas, BC Gmail, and Microsoft 365 can be accessed directly; Duo may still be requested.
常见问题Troubleshooting
下载好了，为什么还是进不了 EagleApps？I installed it, but EagleApps still will not open.
下载只是第一步。请打开 Cisco Secure Client、连接 eaglevpn.bc.edu、完成 Duo，并确认状态为 Connected；再用测试页检查。Downloading is only the first step. Open Cisco Secure Client, connect to eaglevpn.bc.edu, complete Duo, confirm Connected, and use the test page.
用户名或密码不通过My username or password is rejected.
username 不要加 @bc.edu；使用 Agora Portal 的主 BC Password，不是 Google/Gmail Secondary Password。Do not add @bc.edu to the username. Use your primary BC Password for the Portal, not the Google/Gmail Secondary Password.
没有收到 Duo PushI did not receive a Duo Push.
确认手机联网并更新 Duo Mobile，也可使用 App 里的离线 passcode。中国 +86 号码无法使用自动语音验证，建议优先使用 Duo Push 或离线 passcode。Check phone connectivity and update Duo Mobile, or use an offline passcode in the app. Automated voice verification is unavailable for +86 numbers; use Duo Push or an offline passcode.
仍然被重定向到 VPN 提示页I am still redirected to the VPN notice.
先确认客户端显示 Connected，打开测试页检查。若仍失败，Disconnect 后重新连接，再关闭并重新打开 EagleApps 标签页。Confirm the client says Connected and check the test page. If needed, disconnect and reconnect, then close and reopen the EagleApps tab.
还需要帮助？Still Need Help?
联系 BC Technology Help Center：617-552-HELP (4357) 或 help@bc.edu。也可前往 O'Neill Library 三楼的 Walk-In Help Desk。Contact the BC Technology Help Center at 617-552-HELP (4357) or help@bc.edu, or visit the Walk-In Help Desk on the third floor of O'Neill Library.